Shipping & Delivery Policy

1. Serviceable Locations

We deliver across selected PIN codes in India. Check delivery availability at checkout.

2. Delivery Timeline

• Orders are dispatched within 24 hours.
• Delivery usually takes 1–3 business days.

4. Delays

We strive to deliver on time, but delays may occur due to weather or logistical issues.

Cancellation Policy

1. Customer Cancellations

• Orders can be canceled within 1 hour of placement unless already processed.

2. Iceweb Cancellations

• Orders may be canceled due to stock unavailability or suspicious transactions.
• Refunds will be issued accordingly.

Return & Refund Policy

1. Eligibility

• Returns accepted only for spoiled, damaged, or incorrect items.
• Request must be made within 12 hours of delivery with photo proof.

2. Refunds

• Approved refunds are processed within 5–7 business days.

3. Non-Returnable Items

• Perishable goods that are consumed or altered